Last Updated: September 2025

At Ofthalmos UK (www.ofthalmos.co.uk), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book an appointment, or use our services.

Ofthalmos UK provides specialist eye care services, including visual strain assessments, eye exams, and advanced eye tracking technology such as eyeRADAR.

Website: www.ofthalmos.co.uk
Email: hello@ofthalmos.co.uk
Phone: 07305215805

When you use our website or services, we may collect:

• Personal details: Name, email address, phone number, date of birth (when booking appointments).
   
• Health information: Relevant eye health details you provide during assessments or booking.
   
• Technical data: IP address, browser type, device, and cookies for website analytics.
   
• Booking information: Date/time of appointments and services requested.
   

We use your information to:

• Provide and manage your eye care appointments.
   
• Respond to enquiries and customer service requests.
   
• Send important updates, reminders, or follow-up information.
   
• Improve website experience and SEO performance.
   
• Comply with legal or regulatory obligations.
   

We never sell your data to third parties.

Our website uses cookies to:

• Improve site performance and user experience.
   
• Track analytics (such as Google Analytics) to understand how visitors use our site.
   
• Support SEO by analyzing visitor behaviour and search performance.
   

You can manage or disable cookies in your browser settings.

We may share your information with:

• Trusted service providers (e.g., secure booking systems, payment processors).
   
• Medical professionals involved in your care (with your consent).
   
• Regulators if legally required.
   

• Your personal data is stored securely on GDPR-compliant systems.
   
• We use encryption, firewalls, and access controls to protect your information.
   
• Health data is only accessible by authorised staff.
   

Under UK GDPR, you have the right to:

• Access a copy of your data.
   
• Correct inaccurate data.
   
• Request deletion of your data (“right to be forgotten”).
   
• Restrict or object to processing.
   
• Data portability (transfer of your data to another provider).
   

To exercise your rights, contact us at hello@ofthalmos.co.uk

Our website may link to third-party sites (e.g., professional bodies, educational resources). We are not responsible for their privacy policies.

We may update this Privacy Policy to comply with legal requirements or improve transparency. Please check this page regularly.

For questions about this policy or your data, please contact:

Ofthalmos UK
Email: hello@ofthalmos.co.uk
Phone: 07305215805
Website: www.ofthalmos.co.uk